The Fibe TV app is available for the Amazon Fire TV Stick Basic Edition or higher, giving you access to your favourite Fibe TV content.

Requirements

• Fibe TV service.
• The Amazon Fire TV Stick Basic Edition or higher. Get it
• MyAccount registration. Not registered for MyAccount? Click here to register.
• Internet speed of 25 Mbps or higher is recommended.
• Amazon account. Set one up.

If you try to watch live Bell MTS TV content when away from home, or not connected to your Bell MTS Wi-Fi, you will get an error message even if you're logged in to MyAccount on the Fire TV Stick. You can watch on-demand content on TV devices with any Internet connection.

Step 1 – Setting up the Amazon Fire TV Stick Basic Edition or higher

If you haven't already set up your Fire TV Stick Basic Edition, follow the instructions on how to complete the installation.

Make sure you're connected to the home Wi-Fi of your unlimited Bell MTS Internet service.

Step 2 - Installing the Fibe TV app on your Amazon Fire TV Stick Basic Edition or higher

1. On the Amazon Fire TV home screen, search for "Fibe TV app".
2. Scroll down and select the Fibe TV app.
3. Select "Get" to download the app.
4. The Fibe TV app will now appear on the home screen of your Fire TV Stick, under the My Apps section. Launch it.
5. Sign in using your Bell MTS MyAccount username and password.
6. To watch live content, your Fire TV must be connected to your in-home Bell MTS Wi-Fi.

The steps below can help you when you experience the following issues:

• Cannot watch live content
• App is frozen or not working

Steps to follow:

1. First, ensure that your Fire TV Stick is connected to your Bell MTS Wi-Fi and that your Wi-Fi is working. If you are experiencing issues with Wi-Fi, restart your modem to see if it resolves the issue.
2. If the issue persists, restart your Fire TV Stick.

Fire TV Stick support from Amazon

For issues with your Fire TV Stick Basic Edition or higher, check out the Amazon support site.