1. Space pods evenly from the Home Hub or Giga Hub, and from each other.
   • Try to space pods evenly, with no more than 10 to 14 meters between the Home Hub 3000, or Giga Hub and individual pod(s).
2. Install pods on interior walls.
   • Ideally, place the pod (s) along interior walls separating the rooms rather than exterior walls.
3. Keep the pods in the open.
   • Wi-Fi signals travel through the air and generally weaken over distance, but their strength can also be affected by:
     • Building materials: Concrete or metal make it harder for the Wi-Fi signal to move freely, ultimately slowing down your Internet speed.
     • Appliances: Certain appliances, like microwaves or even baby monitors, can interfere with the Wi-Fi signal, possibly slowing down your speed.
     • Ventilation: Pods should not be covered by furniture or placed in an electrical cabinet, where they can overheat and impact performance.
4. Wait 24 hours for best performance.

   Bell Wi-Fi pods continuously optimizes your network based on when and where your devices access the Internet in your home. This helps ensure they always get the strongest signal. After installing pod(s), or any time you unplug them, it may take up to 24 hours for the pods to complete the optimization process.

5.  

Good to know:

• Your device may not always connect to the pod that is closest to it. The network will determine the best connection based on a variety of factors, such as interference and traffic.
• While Bell Wi-Fi pods determine the best connection, sometimes devices need some help connecting. Turning your device’s Wi-Fi off and back on may solve performance issues.
• If your pods have a poor connection to the modem, try moving them to different locations to see if this improves performance.

Can I move my pods around my home?

• You may move around your pod(s) to improve Wi-Fi coverage to certain areas. For example: I want coverage in my sunroom during the summer.
• We recommend connecting pods on inside walls in the home and within 10-14 meters from the Home Hub and one another. This will ensure adequate connections.
• Once moved, pods require a minimum of 10 minutes to recalibrate their connection to the rest of the network. Allow for up to 48 hours for full optimization.
• Do not place pods directly next to one another, as this may reduce the performance of your network.

Are there any restrictions on where and how I place my pods, or how I use them?

• The pods are configured for low power radiative Wi-Fi, and comply with RSS-102 Industry Canada Rules for exposure limits.
• A minimum distance of 30cm (1ft) should be maintained between a pod and any nearby persons.
• Do not connect the pods to an extension cord, receptacle, or any other outlet unless the prongs can be fully inserted with no part of the prongs exposed.
• Pods are strictly for indoor use. The pods are not certified for outdoor use.
• Do not use pods near water and avoid contact with moisture.