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Managing your connected devices

View all the devices connected to your Wi-Fi network.

  1. Open the Bell Wi-Fi app and log in with your Bell MTS MyAccount username and password.
  2. Touch the people icon at the bottom of the screen, then touch Devices.
    • Under the device name, you can see how long it has been online or when it was last connected to your network. If a device is offline for more than two weeks, it will be removed from the list.
  3. Select a device to learn more about it.
    • Under the device name, you’ll see it’s connection quality rating, what channel it’s on and other device details.
  4. Touch a device name to change its name, or touch the menu icon (three dots) in the top right corner and select Nickname.

 

Block or pause Internet access by device

  1. Quickly pause Internet access for a device, or schedule regular times when a device will be blocked from accessing the Internet. 
    • Open the Bell Wi-Fi app and log in with your Bell MTS MyAccount username and password.
    • Touch the people icon at the bottom of the screen, then touch Devices.
    • Select the device you wish to block Internet access.
    • To pause Internet access immediately, touch Pause.
      • Choose between setting a timeout period, setting a freeze until midnight or freezing indefintely.
    • To schedule times when Internet access is blocked, touch Schedule Internet freeze, then touch New freeze schedule.
      • Select one of the available options to block the device for a period of time:
        • Until end of day
        • School nights
        • Bedtime
        • Indefinitely
        • Custom

Note:

You can customize the time range for the school nights, bedtime, and custom options by touching the time stamp below the option.

  • To unblock a device, touch the X on the device page, and then touch Clear Time Out.

Keep in mind that this feature only limits Internet access from your Wi-Fi network. Cellular data can still be used while this function is enabled and downloaded content may still be accessible.

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