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How to use Wi-Fi pods

  1. Naming your pods can help easily identify them in the app.
    • Open the Bell Wi-Fi app and log in with your Bell MTS MyAccount username and password.
    • In the Adapt section, touch the pod you want to name or rename.
    • Touch the three dots menu.
    • Touch Rename pod to rename an existing pod or touch Locate and name pods to add a pod.
    • Touch Done to save your changes.
  2. Checking pod connection quality.

The Bell Wi-Fi app monitors your network to give you a connection quality rating for each Wi-Fi pod, and to show you when there is a problem. Your pods work as a team – if one pod has poor connection quality, any other pods connected to it will be affected. You will get the best performance when all pods have excellent connection quality.

        To view pod connection quality:

    1. Open the Bell Wi-Fi app and log in with your Bell MTS MyAccount username and password.
    2. In the Adapt section, select the pod you want to troubleshoot. The connection quality rating will appear under the pod name, along with what channel it’s on and which pod or modem it's connected to.
      • Excellent – All applications should run perfectly.
      • Good – All applications should run without any major impairments. You may see some buffering for high-speed applications, like 4K video streaming.
      • Fair – Not ideal for real-time applications or high throughput applications, like 4K video streaming. Try moving your pod closer to your modem or away from anything that might be causing interference.
      • Poor – Your pod is not communicating well with the network. Real-time applications such as video calling or streaming may suffer. Try moving your pod closer to your modem or away from anything that might be causing interference.

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