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How to Use Bell MTS Prepaid Wireless

Where can I purchase an Bell MTS Prepaid Wireless Phone and Bell MTS Prepaid Airtime?

Bell MTS Prepaid Wireless Phones can be purchased at a Bell MTS store.

Airtime is available at:

  • Bell MTS stores.
  • Convenience stores such as 7-Eleven and Mac's.
  • Gas stations such as Petro-Canada and Shell.
  • Other outlets including Best Buy, Future Shop, Canada Post outlets, Shoppers Drug Mart, London Drugs, and Wal-Mart.
  • CIBC automatic banking machines.

You can also purchase airtime using either a Visa or MasterCard by dialing #TALK (#8255) or #TIME (#8463) from your cell phone or 1 877 629-8646 from a landline phone.

How do I add airtime to my Bell MTS Prepaid Wireless account?

To add airtime to your account with an Bell MTS Prepaid Wireless airtime voucher just dial #TALK (#8255) from your cell phone or 1 888 283-1873 from a landline phone. Follow the prompts to enter the PIN found on the voucher.

Or add time using a Visa or MasterCard. Dial #TALK (#8255) or #TIME (#8463) from your cell phone or 1 877 629-8646 from a landline phone. Enter your credit card number and expiry date, select the airtime amount you would like added to your account, and record the transaction number announced at the end of the process.

How do I check my Bell MTS Prepaid Wireless balance?

One of two ways:

How do I add or remove Features from my Bell MTS Prepaid Wireless service?
  • To Add or Remove features from your Bell MTS Prepaid Wireless account, dial #TALK (#8255) from your
    Bell MTS Prepaid Wireless Phone or 1-888-283-1873 from a landline phone. Select option 4, for Feature Options.
  • You can also change features online via Bell MTS Prepaid Wireless Account.
What is my password in the #TALK (#8255) Prepaid voice menu?

Your password is a 4- to 7-digit number that is used to access your account. It is the same as the password you use to access your voicemail. By having this secret password, only you can make changes to your account, such as:

  • Add or remove features like Call Display and Voice Mail.
  • Change your password.
I forgot my password, how do I change it?

To reset a password, please call us at 204 225-5687. Our technical support representatives are available 24/7 to assist you.

How can I reset my Bell MTS Prepaid Wireless online account password?

Dial #TALK on the prepaid phone and select menu option 6 "reset your password for Bell MTS Prepaid Wireless online account".

What if I want to change my password?

Dial #TALK on the prepaid phone and select menu option 5 "reset password".

How do I place calls while in a province other than Manitoba?

When using your phone in another province and making a local call you only need to dial the area code + the 7-digit phone number. If 1 needs to be dialled before the phone number, long distance charges will apply.

When making a long distance call you need to dial 1 + the area code + the 7-digit phone number.

For details on rates, visit Bell MTS Prepaid Wireless Plans.

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