What should I do if there is no audio or poor audio quality?

• Check to ensure that the audio output cables from the Fibe TV set top box to the TV are firmly connected.
• Ensure Audio Level of the set-top box is not muted by following these steps:
  1. Press MENU on your remote control.
  2. Press the down arrow button to highlight Settings and press OK.
  3. Press the down arrow button to highlight Audio and press OK.
  4. Highlight Set-top Box Audio Level and press OK.
  5. The Audio Level Settings Screen will be displayed. Ensure that the Mute Status is set to Unmuted.
     • To unmute, select Mute Off and press OK, select Done and press OK to save.
     • To increase set-top box volume select Increase Level +, until you reach the desired volume level and press OK, select Done and press OK to save.