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Residential Gateway (RG) Model 3812B

Front Panel Lights

Key LED Description
1 Power
  • Solid Green: Residential Gateway is powered on.
  • No light: Residential Gateway is not receiving power.
  • Flashing Red: Residential Gateway is booting.
2 Ethernet Flashing Green: Traffic is being sent/received.
3 Wireless Flashing Green: Traffic is being sent/received.
4 Line 1 and 2 Not compatible with Bell MTS service.
5 NID Solid Green: Connectivity between i3812V and Puck has been established. This may take a couple of minutes. Once solid, the LED will flash occasionally.
6 Broadband
  • Solid Green: Good Internet connection.
7 Service
  • Solid Green: Residential Gateway is connected to the Bell MTS network.
  • Flashing Green: Residential Gateway is trying to connect to the Bell MTS network.
  • Red: Residential Gateway failed to connect to the Bell MTS network.
  • No light: Bell MTS network connection has not yet been established.
Rear Panel Function

Key Item Function
1 Power DC Power Adapter Connector.
2 Reset Press and hold for 5 seconds to reset to factory defaults.
3 Local Ethernet 1-4 RJ-45 Ports (Ethernet) to connect computers and other network devices to the Internet.
4 Data Data port is used to connect to the i3812V unit.
7 Voice 1 & 2 Not compatible with Bell MTS service.
Finding the SSID and Wireless Network (Wi-Fi) Key

You can find the SSID and Wireless Network Key on a sticker on the bottom of the unit.

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