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Installing or replacing your Motorola VIP2102 set-top box

Front Panel Lights/Function

Key Item Function
1 POWER Switch
  • Press quickly to turn the set-top box on or off.
  • Press and hold for 10 seconds to perform a full restart.
2 POWER LED
  • Green: Power is on.
3 USB USB 2.0 port (Not compatible with Bell MTS service).
4 LINK Green: Connected to the Bell MTS TV network.
5 HD Blue: Set-top box is receiving an HD signal.
6 RECORD Red: PVR is recording one or more shows.
7 MENU Displays the on-screen menu.
8 UP/DOWN/LEFT/RIGHT/OK
  • Arrows allow you to navigate the menu.
  • OK selects/accepts channel and menu options.
Rear Panel Function

Key Item Function
1 TO WALL (VIDEO IN) Coaxial input from the 2Wire or Pace Residential Gateway to the set-top box.
2 NETWORK Ethernet 10/100 Base-T RJ-45 port.
3 Y PB PR RCA-type component video outputs to an HD-TV or home theatre receiver. It carries video only; you must also connect to the TV or home theatre receiver for audio.
4 VIDEO OUT RCA-type, standard-quality video output (to a TV, VCR, DVD recorder, or other device). It carries video only; you must also connect to the TV or home theatre receiver for audio.
5 AUDIO OUT L & R Stereo audio outputs (Left and right RCA-type).
6 OPTICAL S/PDIF output. High-quality digital audio output (to a digital home theatre receiver).
7 HDMI High-Definition output. Connects to an HD-TV or home theatre received with an HDMI input.
8 POWER DC power adapter connector.
Finding the MAC Address

You can find the MAC address on a sticker on the bottom of the unit.

How to replace your VIP2102 set-top box with a VIP2102 set-top box
  1. Disconnect all cables from your current set-top box and connect them to the corresponding connections on your new set-top box. If you have a coaxial connection, a wrench or pliers might be required to loosen the coaxial cable.
    • If you have a USB device plugged into the front of the set-top box for your RF remote, ensure that you transfer it over to the new set-top box.
    • Note: Do not plug in the old power adapter to the new set-top box.
    Images may not be exactly as shown.
    RF USB Receiver
    Images may not be exactly as shown.
  2. Once you have connected the set-top box to a power outlet, the lights on the front of the set-top box flash. The set-top box will take several minutes to load up.
    Images may not be exactly as shown.
    • Ensure your TV is set to the correct input (HDMI1, HDMI2, Video1, etc.)
  3. The Fibe TV logo will appear on your TV screen when it is ready for use. Press SELECT or OK to watch TV.
    Images may not be exactly as shown.
How to replace your VIP1200 set-top box with a VIP2102 set-top box
  1. Disconnect all cables from your current set-top box and connect them to the corresponding connections on your new set-top box.
    • If you have a USB device plugged into the front of the set-top box for your RF remote, ensure that you transfer it over to the new set-top box.
    • Note: Do not plug in the old power adapter to the new set-top box.
    (VIP1200)
    Images may not be exactly as shown.
    (VIP2102)
    Images may not be exactly as shown.
    RF USB Receiver
    Images may not be exactly as shown.
  2. Once you have connected the set-top box to a power outlet, the lights on the front of the set-top box will flash. The set-top box will take several minutes to load.
    Images may not be exactly as shown.
    • Ensure your TV is set to the correct input (HDMI1, HDMI2, Video1, etc.)
  3. The Fibe TV logo will appear on your TV screen when it is ready for use. Press SELECT or OK to watch TV.
    Images may not be exactly as shown.

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