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On-TV Messaging User Guide

Bell MTS Fibe TV Entertainment News and TV Service message notifications will automatically show up on your TV. A small pop-up window will show in the lower right corner of your TV screen, indicating you have received a message.

  1. To immediately view the message, select Read and press OK.

    Tip:

    • If you Close the notification pop-up, you can read it later in the News Log.
How do I access messages in the Service and News Log?
  1. Press the MENU button on your TV remote control.
  2. Press the down arrow button to navigate to Apps, press OK.
  3. Press the right arrow button to navigate to News Log, and then press OK.
  4. The Service and News log will be displayed. The last message received will be at the top of the list.
  5. To view a message, use the arrow buttons to select a message and Press OK. If there is more than one page to view, use the arrow buttons on your remote to select Next Page or Previous Page and press OK.
  6. To exit the log, press OK to close the message and return to TV viewing.
How do I disable entertainment news pop-up notifications on my TV?

Note:

Disabling entertainment news does not disable TV service notifications from appearing on your TV.

Pop-up entertainment news notifications will be initially turned on (enabled) for all set-top boxes. To turn the notifications off (disable), follow these steps:

  1. Press the MENU button on your TV remote control.
  2. Press the down arrow button to navigate to Apps, press OK.
  3. Press the right arrow button to navigate to News Options, and then press OK.

  4. Use the arrow buttons to navigate to OFF.

  5. Use the arrow buttons to navigate to Save and press OK.
  6. This will disable pop-up notifications for entertainment news on every TV (set-top box) in the house.
Do I have to delete messages I have read from the Service and News Log?

You don't need to delete messages as they will expire automatically after a set amount of time.

How do I know which messages in the Log have been viewed?

The read / unread status of the messages are easy to see:

  • Messages that have been read will have an "open" envelope icon.
  • Messages that have not yet been read will have a "new" envelope icon.

Purchasing add-ons

Fibe TV will let you know when there is an opportunity to purchase "add-ons" such as specialty channels through your TV. To complete the purchase, enter your 4 digit purchase pin. This is the same purchase pin used for Video On Demand.

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