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Simultaneous Ring instructions

First time users

For set up, and to prevent unauthorized access to your Simultaneous Ring feature, you must create your own Personal Identification Number (PIN). This PIN will be your telephone number (the number that is billed for the Simultaneous Ring feature). This is called the prime number.

Remember, your PIN for this initial access is your prime number and the temporary PIN for your first access is your prime phone number and should only be used for accessing the service for the first time!

Setting up Simultaneous Ring

To set up Simultaneous ring, you must first program your phone. Follow the following steps to set up your phone set:

  1. Lift the handset and enter *964.
  2. You will hear the following prompt: "Please enter the feature access code for the PIN you wish to change".
  3. Enter *968# (the feature access code). Follow the recorded voice prompts that follow.
  4. Enter your PIN number (i.e. 555-2233) followed by the # key.
  5. Enter your new PIN #  (Must be different from the original PIN and must contain seven digits).
  6. Re-enter your new PIN.
  7. System will now cut-off and user will hear a busy signal. At this point, you may hang up your telephone receiver.
  8. You can now activate your Simultaneous Ring feature from ANY phone.
How to use the Simultaneous Ring feature

Note:

To activate or deactivate Simultaneous Ring or to modify the numbers you have programmed in the Simultaneous ring function, you must call the Simultaneous Ring Access Telephone Number. This number was provided to you upon sign up and is determined by the calling area in which your prime number operates. If you do not remember this number, a list has been provided at the end of this document.

Follow the steps outlined to activate, deactivate or modify your programmed number list for the Simultaneous Ring feature:

Lift the handset and enter your Simultaneous Ring Access Telephone Number. If you are calling from your prime number, simply lift the handset and follow the steps outlined below (dialing the Access Telephone Number is not necessary).

To access your Simultaneous Ring feature from home (prime number)
  1. Enter *968#.
  2. Enter your ten digit prime access number (area code + your new seven digit PIN number).
  3. Enter your seven digit PIN, followed by the # key.

You are now able to activate, deactivate or modify your programmed number list by simply following the voice prompts. You can program up to 3 numbers and may add or remove numbers from your list at any time. The following commands may be used at any time during the call.

To access your Simultaneous Ring feature away from home (prime number)
  1. Enter your ten digit prime access number (area code + your new seven digit PIN number).
  2. Enter *968#.
  3. Enter your ten digit prime access number (area code + your new seven digit PIN number).
  4. Enter your seven digit PIN, followed by the # key.

You are now able to activate, deactivate or modify your programmed number list by simply following the voice prompts. You can program up to 3 numbers and may add or remove numbers from your list at any time. The following commands may be used at any time during the call.

Simultaneous Ring commands
  • To hear instructions for use - Enter 0.
  • To turn the feature on/off - Enter 3.
  • To hear the current list of numbers you have programmed - Enter 1.
  • To add a number to the list - Enter # and follow the voice prompts.
  • To remove a number from the list enter * and follow the voice prompts.

Dial the number to be added then press the # sign key again.

To add an entry press the # sign key.

Note:

If one of the phone numbers programmed with Simultaneous Ring is a cellular phone that has voice mail, and the cellular phone is turned OFF, calls made to the prime number will go directly to the cellular phone's voice mail. To prevent this, turn the cellular phone ON, remove the cellular number from the list, or turn OFF the Simultaneous Ring feature.

If you have Centrex service and wish to program a number outside of your Centrex system, enter 9 + the seven digit telephone number.

Simultaneous Ring access telephone numbers

You must dial one of these phone numbers to access the Simultaneous Ring feature. The number you dial is determined by the area of the city (or province) in which your prime number operates. If you are unable to determine which of these telephone numbers will allow you to access Simultaneous Ring Contact Us.

Areas within Winnipeg
Location Phone Number
Alpine 204-255-1345
Edison 204-339-0981
Ft. Rouge 204-477-0242
Gateway 204-661-1232
Inkster 204-586-7111
Main 204-944-3408
Pembina 204-275-6570
Sherbrook 204-772-3522
Vernon 204-888-5201
Whitehall 204-956-5061

 

Areas outside Winnipeg
Location Phone Number
Brandon 204-725-2313
Dauphin 204-638-4516
Portage 204-239-6610
Selkirk 204-482-3974
Thompson 204-677-4767
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