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Minimum system requirements

For any Bell MTS Internet software to work on your system, your computer's specifications must meet or exceed the minimum system requirements for your Bell MTS Internet service.

Bell MTS Internet high-speed services

Internet speed: less than 10 Mbps

Windows

  Minimum requirements Recommended requirements*
Operating system Windows 7 - with latest service
packs
Windows 8.1 - with latest service
packs
Computer processor 1 GHz or faster 2 GHz or faster
Computer memory 1 GB 2 GB
Hard drive (free disk space) 1.5 GB 5 GB

Mac OS

  Minimum requirements Recommended requirements*
Operating system Mac OS 10.7.5 Mac OS 10.14
Computer processor x86-64 x86-64
Computer memory 1 GB 2 GB
Hard drive (free disk space) 1.5 GB 5 GB

Internet speed: 10 Mbps to 25 Mbps

  Minimum requirements Recommended requirements*
Ethernet card 100 Mbps 1 Gbps
Operating system Windows 7 with latest service
packs or Mac 10.7.5
Windows 7 with latest service packs
or Mac 10.7.5
Computer processor 1 GHz 1 GHz
Computer memory 1 GB 2 GB
Hard drive (free disk space) 20 GB 20 GB

Internet speed: 50 Mbps or more

  Minimum requirements Recommended requirements*
Ethernet card 1 Gbps 1 Gbps
Operating system Windows 7 with latest service
packs or Mac 10.7.5
Windows 7 with latest service
packs or Mac 10.7.5
Computer processor 2 GHz 2.4 GHz
Computer memory 2 GB 4 GB
Hard drive (free disk space) 20 GB 20 GB

Other requirements:

A telephone jack should be located within reach of your computer (a 6-foot phone cord is provided with your installation). If the jack is beyond reach, you can:

  • Move the computer closer to the jack.
  • Have a new jack installed closer to the computer. You can contact us to have this done (service charge will apply for the installation) or contact an outside vendor.
Dial up

Windows

  Minimum requirements Recommended requirements*
Operating system Windows 7 - with latest service packas Windows 8.1
Computer processor 1 GHz or faster 2 GHz or faster
Computer memory 1 GB 2 GB
Hard drive 1.5 GB 5 GB
Modem 28.8 kbps or faster 56.6 kbps

Mac

  Minimum requirements Recommended requirements*
Operating system Mac OS 10.7.5 Mac OS 10.14
Computer processor x86-64 x86-64
Computer memory 1 GB 2 GB
Hard drive 1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6) 1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6)
Modem 28.8 kbps or faster 56.6 kbps

Other requirements:

A telephone jack should be located within reach of your computer (a 6ft phone cord is provided in the kit). If the jack is beyond the 6 ft. cabling provided, you have a few options:

  • Move the computer closer to the telephone jack.
  • Install a jack closer to the computer. This can be initiated through the Bell MTS Business office where a service charge will apply or by contracting an outside vendor.

*The Recommended Requirements will maximize the speed and smoothness of your Bell MTS Internet experience.

Security Suite
  Requirements
Computer operating system Microsoft Windows 7, 8.1, 10 All versions
Computer memory 2 GB RAM
Browser Internet Explorer 11, Edge, Firefox 66.0.3 and higher, Google Chrome, Safari 6.16 and higher
Hard drive 1.5 GB of available hard-disk space
Internet connection 56 kbps dial-up connection or high speed DSL line.
Microsoft .NET Framework Version 3.5 or later
Note: If a supported Microsoft .NET Framework is not installed, it will be installed with ZoneAlarm 2017.

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