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Minimum system requirements

For any Bell MTS Internet software to work on your system, your computer's specifications must meet or exceed the minimum system requirements for your Bell MTS Internet service.

Bell MTS Internet high-speed services

Internet speed: less than 10 Mbps

Windows

  Minimum requirements Recommended requirements*
Operating system Windows XP, Windows Vista or
Windows 7 - with latest service
packs
Windows XP, Windows Vista or
Windows 7 - with latest service
packs
Computer processor 233 MHz (Windows XP) 300 MHz (Windows XP)
Computer memory 512 MB 512 MB (Windows XP); 2 GB
(Windows Vista/Windows 7)
Hard drive (free disk space) 1.5 GB (Windows XP); 20 GB
(Windows Vista/Windows 7)
5 GB (Windows XP); 40 GB
(Windows Vista/Windows 7)

Mac OS

  Minimum requirements Recommended requirements*
Operating system Mac OS 10.3 and up Mac OS 10.4 and up
Computer processor G3 233 MHz G3 266 MHz and up
Computer memory 128 MB (10.3); 256 MB (10.4); 1 GB
(10.5/10.6)
512 MB (10.4); 1 GB
(10.5/10.6)
Hard drive (free disk space) 1.5 GB (10.3); 4 GB (10.4); 5 GB
(10.5/10.6)
5 GB

Internet speed: 10 Mbps to 25 Mbps

  Minimum requirements Recommended requirements*
Ethernet card 100 Mbps 1 Gbps
Operating system Windows Vista, Windows 7 with latest service
packs or Mac 10.4
Windows 7 with latest service packs
or Mac 10.6
Computer processor 1 GHz (Windows); Core Solo 1.5 GHz (Mac) 2 GHz (Windows); Core Duo 1.83 GHz (Mac)
Computer memory 1 GB 4 GB
Hard drive (free disk space) 20 GB 20 GB

Internet speed: 50 Mbps or more

  Minimum requirements Recommended requirements*
Ethernet card 1 Gbps 1 Gbps
Operating system Windows Vista, Windows 7 with latest service
packs or Mac 10.4
Windows 7 with latest service packs
or Mac 10.6
Computer processor 2 GHz (Windows); Core Solo 1.5 GHz (Mac) 2.4 GHz (Windows); Core Duo 1.83 GHz (Mac)
Computer memory 2 GB 4 GB
Hard drive (free disk space) 20 GB 20 GB

Other requirements:

A telephone jack should be located within reach of your computer (a 6-foot phone cord is provided with your installation). If the jack is beyond reach, you can:

  • Move the computer closer to the jack.
  • Have a new jack installed closer to the computer. You can contact us to have this done (service charge will apply for the installation) or contact an outside vendor.
Dial up

Windows

  Minimum requirements Recommended requirements*
Operating system Windows XP/Windows Vista Home Basic, Home Premium or Ultimate/Windows 7 Windows XP/Windows Vista Home Basic, Home Premium or Ultimate/Windows 7
Computer processor 233 MHz for Windows XP, 800 MHZ for Windows Vista 300 MHz for Windows XP, 1 GHz 32-bit (x86) for Windows Vista
Computer memory 128 MB (Windows XP), 512 MB (Windows Vista and Windows 7) 128 MB (Windows XP), 1 GB (Windows Vista and Windows 7)
Hard drive 1.5 GB free (Windows XP), 20 GB free (Windows Vista and Windows 7) 1.5 GB free (Windows XP), 20 GB free (Windows Vista and Windows 7)
Screen resolution 256 colours at 640 x 480 pixels. Super VGA graphics must be supported for Windows Vista and Windows 7 Super VGA video adapter and monitor, DirectX 9 capable and 128 MB of graphics memory for Windows Vista and Windows 7
Modem 28.8 kbps or faster 56.6 kbps

Mac

  Minimum requirements Recommended requirements*
Operating system MAC OS 10.3 MAC OS 10.4 and up
Computer processor G3 233 MHz G3 266 MHz and up
Computer memory 128 MB (10.3), 256 MB (10.4), 1 GB (10.5 and 10.6) 512 (10.4), 1GB (10.5 and 10.6)
Hard drive 1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6) 1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6)
Modem 28.8 kbps or faster 56.6 kbps

Other requirements:

A telephone jack should be located within reach of your computer (a 6ft phone cord is provided in the kit). If the jack is beyond the 6 ft. cabling provided, you have a few options:

  • Move the computer closer to the telephone jack.
  • Install a jack closer to the computer. This can be initiated through the Bell MTS Business office where a service charge will apply or by contracting an outside vendor.

*The Recommended Requirements will maximize the speed and smoothness of your Bell MTS Internet experience.

Security Suite
  Requirements
Computer operating system Windows 8.1 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 7 (32- and 64-bit), Windows Vista SP1 (32- and 64-bit), Mac OS X 10.7 and higher, Minimum screen resolution: 1024x768 or higher
Computer memory 1 GB RAM for Vista and Windows 7, 2 GB RAM for Windows 8 and above, 2 GB RAM for Windows 8 and Mac, 1 GHz processor(Windows), Apple computers with Intel® Processor
Browser Internet Explorer 8 and higher, Firefox 12 and higher, Google Chrome, Safari 5 and higher
Hard drive 1.5 GB of free disk space (Windows), 300 MB or higher (Mac)
Internet connection 56 kbps dial-up connection or high speed DSL line.

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