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Why is my first bill so high?

Your first bill will be different from future bills because it will include:

  • Charges from the date your service started to the last day of the month.

    Example: if you started your service on September 18, your first bill will contain charges for September 18 – September 30.

  • Full month charges for the following month in advance

Visit How to Read My Bill or log in to MyAccount for a detailed bill explanation.

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