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MyFeatures

There are 2 ways to find details about your features:

  1. Log in to MyAccount to see the details of your Wireless plan and all of your other MTS services. OR
  2. Enter the name of the feature in the field below.

Please note that availability of and charges for optional services and pay per use services are not guaranteed for the term of a customer’s agreement and are subject to change upon 30 days’ notice.

How to find the name of your feature:

The proper names of your features can be found in the Unit Monthly Charges section of your bill. They can also be found within your Wireless Service Agreement, either in the Service Information section or the Plan and Optional Service section.

Further details on Optional Pay-Per-Use Services

Voice Usage

Using your phone in Canada

Unless otherwise specified in your rate plan or optional service, the following rates will apply for Voice & Long Distance usage. All calls are rated per minute and partial minutes are rounded up to the next minute.

Calling Scenario
  Airtime Rates on Calls Placed or Received Long Distance Rate on Calls Received Long Distance Rate on Outbound Calls to MTS Cellphones in Manitoba Long Distance Rate on Outbound Calls to non-MTS Cellphones in Manitoba or to Canada & Continental USA (not Virgin Islands) Long Distance on Outbound Calls outside Canada and Non-Continental USA
Within Local Calling Area Specified within your rate plan No Charge is applied No Charge is applied $0.50 per Minute Rates vary by location. Please visit International Wireless Long Distance Rates for details.
Outside Local Calling Area but Within Manitoba Specified within your rate plan No Charge is applied No Charge is applied $0.50 per Minute Rates vary by location. Please visit International Wireless Long Distance Rates for details.
Outside Manitoba but Within Canada Specified within your rate plan $0.50 per Minute $0.50 per Minute $0.50 per Minute Rates are passed through by Roaming Partner and are based on Roaming Partners International Long Distance Rates
Using your phone outside of Canada

Unless otherwise specified in your rate plan or optional service, the following rates will apply for Voice & Long Distance usage. All calls are rated per minute and partial minutes are rounded up to the next minute.

Calling Scenario
  Airtime Rate and Long Distance Rate on Calls Placed or Received
Within USA and Mexico (includes Alaska, Hawaii, US Virgin Islands & Puerto Rico) $1.75 plus additional foreign taxes*
Within Europe $2.00 plus additional foreign taxes*
Within the Caribbean and Latin America $3.00 plus additional foreign taxes*
Within Asia & Oceana $4.00 plus additional foreign taxes**
Within the Middle East & Africa $4.00 plus additional foreign taxes**
While on a Cruise Ship $7.00 plus additional foreign taxes**
While using Satellites $12.00 plus additional foreign taxes

For details on international coverage for CDMA & 4G visit International Coverage & Roaming.

Directory Assistance

Customers can dial 411 to obtain directory information for Manitoba.

For directory information outside of Manitoba customers must dial 1 + Area Code + 555-1212.

Using Directory Assistance in Canada
Within Local Calling Area Outside Local Calling Area but Within Manitoba Outside Manitoba but Within Canada
$2.50 per Request
Using Directory Assistance while Roaming outside of Canada
Within USA and Mexico (includes Alaska, Hawaii, US Virgin Islands & Puerto Rico) $2.50 plus additional foreign taxes
Within Europe $2.50 plus additional foreign taxes
Within the Caribbean and Latin America $3.00 plus additional foreign taxes
Within Asia & Oceana $4.00 plus additional foreign taxes
Within the Middle East & Africa $4.00 plus additional foreign taxes
While on a Cruise Ship $7.00 plus additional foreign taxes
Within using Satellites $12.00 plus additional foreign taxes
Abbreviated Calling

Customers can dial a variety of abbreviated phone numbers for information on community services, or to call radio stations. The following Abbreviated Dialing is applicable available in Manitoba.

Community Service Numbers
Number Dialed Description Airtime Rate Toll Rate
911 Emergency Airtime Free Toll Free
611 MTS Wireless Customer Service Airtime Free Toll Free
#666 National Hazardous Waste Emergency Line Airtime Free Toll Free
#TIPS or #8477 Crime Stoppers Direct Line Airtime Free Toll Free
#CAA or #222 CAA Road Dispatch Airtime Free Toll Free
#8336 Teen Touch Airtime Free Toll Free
#311 City of Winnipeg Non-Emergency Government Services Airtime Free Toll Free
Traffic Tips
Number Dialed Description Airtime Rate Toll Free
#950 950 AM Altona Airtime Free Toll Free
#1250 1250 AM Steinbach Airtime Free Toll Free
#920 93.1 FM, 920 AM Portage La Prairie Airtime Free Toll Free
#965 96.5 FM Portage La Prairie Airtime Free Toll Free
#1570 1570 AM Winkler Airtime Free Toll Free
#935 93.5 FM Winkler Airtime Free Toll Free
#967 96.7 FM Steinbach Airtime Free Toll Free
#999 99.9 BOB FMA Airtime Free Toll Free
#680 CJOB Airtime Free Toll Free
#1290 1290 AM CFRW Airtime Free Toll Free
#103 HOT 103 Airtime Free Toll Free
#104 QX 104 Airtime Free Toll Free
#961 9KX 96 Brandon Airtime Free Toll Free
#9436 Curve 94.3 Airtime Free Toll Free
#975 Power 97 Airtime Free Toll Free
Other Abbreviated Dialing
Number Dialed Description Airtime Rate Toll Rate
#TAXI or #8294 #TAXI $1.50 per Call  

Wireless Data Usage

Using your phone in Canada
Data Usage
  Data Usage (Upload and Download) Rated per Kilobyte. Will be presented on your bill in Megabytes Mobile Browser Usage - Data (Upload and Download) Rated per Kilobyte. Will be presented on your bill in Megabytes
Within Local Calling Area Specified within your rate plan $0.07/KB to max $50 a month
Outside Local Calling Area but Within Manitoba Specified within your rate plan
Outside Manitoba but Within Canada Specified within your rate plan

Each data session is rounded up to the next kilobyte.

As part of the Wireless Code, you will be notified via text message when approaching $50 of wireless data overages. Consent to exceed $50 of wireless data overages will be required if you wish to continue using data in Canada.

Using your phone outside of Canada

We recently changed the way our data roaming system works. You'll never get charged pay-per-use rates for data while roaming outside of Canada, even if your data roaming is turned on. To use data while roaming, simply purchase one of our Data Passes directly from your device (ensure Wi-Fi is off and data roaming is turned on). You can review our Data Passes on our Travel page.

You will be unable to use data unless you have purchased a Data Pass or are using an available Wi-Fi connection. If you do not want to use data, you can choose not to purchase a Data Pass and your data roaming services will be automatically suspended.

Messaging

Text Messaging

While in Canada

Text Messaging Usage
  Text Messaging Sent to Canadian Cellular Number (Outbound) Rated per Text Message Sent Text Messaging to non-Canadian Cellular Number (Outbound) Rated per Text Message Sent
Within Local Area $0.40 per message sent $0.40 per message sent to maximum of $40/month
Outside Local Area but Within Manitoba
Outside Manitoba but Within Canada

While outside of Canada

Text Messaging Usage
  Text Messaging Sent to Canadian Cellular Number (Outbound) Rated per Text Message Sent Text Messaging to non-Canadian Cellular Number (Outbound) Rated per Text Message Sent
Within USA and Mexico (includes Alaska, Hawaii, US Virgin Islands & Puerto Rico) $0.85 per message sent
Within Europe
Within the Caribbean and Latin America
Within Asia & Oceana
Within the Middle East & Africa
While on a Cruise Ship
While using Satellites
Picture and Video Messaging

While in Canada

Picture & Video Messaging Usage
  Picture & Video Messages Sent (Outbound) Rated per Message Sent Picture & Video Messages Received (Inbound) Rated per Message Received
Within Local Area $0.50 per message sent plus messages sent count as data usage which will be rated as per the rate plan Messages received count as data usage which will be rated as per the rate plan

As part of the Wireless Code you will be notified via text when approaching $50 of wireless data overages. Consent to exceed $50 of wireless data overages will be required if you wish to continue using data in Canada.

While outside of Canada

When travelling outside of Canada, you will be presented with options to purchase Data Passes on your wireless device when you choose to start a data session including sending or receiving picture and video messages.

The amount of data required to send/receive one picture message can vary depending on your handset. An average picture uploaded is approximately 192KB or downloaded is approximately 151KB.

The amount of data required to send/receive one video can vary depending on your handset and the length of the video. An average video uploaded is approximately 192KB or downloaded is approximately 151KB.

Downloadable Content

While in Canada

Downloadable content like apps and ringtones are available. Prices vary depending on the content. Downloading content incurs data usage which may incur additional charges. As part of the Wireless Code you will be notified via text when approaching $50 of wireless data overages. Consent to exceed $50 of wireless data overages will be required if you wish to continue using data in Canada.

While outside of Canada

Downloadable content like apps & ringtones are available. Prices vary depending on the content. Downloading content incurs data usage which will require a Data Pass. For details on Wireless Data Passes please visit the Wireless Data Usage section above.

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